Tried every cream, and your child's skin keeps coming back dry and itchy?

OLT® (OrthoLamellar Technology) is the barrier technology in Zeitschild AR and BR, made in Germany and patented in 45+ countries. It's a lamellar cream, not an emulsifier-based cream: it mimics the skin's own layered lipid structure and fills in the gaps in a damaged barrier, instead of sitting on top like a film. It has been studied in research published in the International Journal of Cosmetic Science (2024).

Yes. We suggest AR, then BR, then the medication, unless your child's doctor advises otherwise. Always follow the doctor's instructions. Zeitschild is a cosmetic, not a medicine, and it does not replace prescribed treatment. If the skin is broken, weeping or infected, see the doctor first.

AR and BR are fragrance-free, available through paediatric clinics in Malaysia, and gentle enough for the whole family, from 3 months. Minimum age for AR and BR: 3 months.

Follow your child's 14-day routine as shown in the protocol. If you're not happy, the full product price is refunded (delivery and return postage are not refunded).

• Who: the parent or guardian who placed the order, as a first-time buyer of The 14-Day Calm Skin Reset for Kids (Active Relief Serum (AR) + Barrier Repair Cream (BR)), or of Active Relief Serum (AR) or Barrier Repair Cream (BR) bought on its own. A first-time buyer means a name, delivery address and phone number not used in a previous order.
• Window: claim within 14 days of delivery (GDex delivered date).
• How: follow your child's protocol, and take photos of your child's treated area on day 1, day 3, day 10 and day 14. WhatsApp or email us your order number and reason, with the 4 photos. The issue must have been raised with our consultant during your check-ins within the 14 days.
• Return: send products back (opened is fine) to the address we give. You pay return shipping.
• Refund: full product price refunded to your original payment method within 7 working days of receiving the return. Delivery fees and return postage are not refunded. Upsell items follow the standard policy below.
• Standard policy (other items): unopened items within 7 days of delivery; damaged/wrong items replaced free – report within 3 days with a video.
• Delivery: free in West Malaysia; +RM15 Sabah & Sarawak; +RM25 Labuan & Singapore (shown at checkout).
• If your child's skin worsens or reacts (redness, lasting stinging, rash): stop use and see your child's doctor right away. Don't keep using it to take photos. Tell us within 14 days of delivery, and a reaction still qualifies for the refund without the day 1 to day 14 photos.
• Your statutory rights: this policy does not affect your rights under the Consumer Protection Act 1999.

See the full Refund Policy.

• Active Relief Serum (AR): for red, itchy, irritated moments. Can be used alongside your child's doctor's treatment.
• Barrier Repair Cream (BR): daily barrier support for dryness and maintenance.
• AR + BR (recommended): AR soothes, BR helps maintain the barrier between flares.

• Mild itch, dryness or slight redness: AR on its own is a reasonable start.
• A clear flare (red bumps, scratch marks, oozing, spreading or worsening itch): see your child's doctor early. AR can be used alongside the treatment they prescribe.
• As the flare settles: use AR on itchy patches and BR on dry areas, then move to BR for daily care.
• Thick skin that's still red and itchy: this can still be active eczema, so check with your child's doctor.

Your child's doctor decides that. If redness, itching or inflammation is severe, long-lasting, covers large areas or causes open wounds, stop all products (including ours) and see a dermatologist. Once the skin is no longer broken, AR and BR support the skin alongside the doctor's treatment.

Skin that often feels red, itchy, tight or irritated may have a weak barrier.

1. Support the barrier structure. Choose products that work with the skin's "brick-and-mortar" lipids.
2. Avoid harsh formulas. Strong soaps and emulsifiers can strip natural lipids.
3. Choose gentle ingredients. No menthol, fragrance, mineral oils, silicones, dyes or steroids. Look for boswellic acid, glycyrrhetinic acid, troxerutin, niacinamide, ectoin and hyaluronic acid.

• Strong soaps and cleansers, including at bath time
• Detergents and harsh chemicals
• Emulsifiers in everyday creams

Over time these wash away the lipids that hold the barrier together, like waves wearing down rock.

It's gentle enough for babies, including the outer skin of the diaper area. Don't apply inside mucous membranes or on open wounds.

OLT® formulas are designed for fragile skin, fragrance-free (BR is made without emulsifiers), and most people tolerate them well. Do not apply on open wounds. If irritation occurs, stop and contact us or your child's doctor.

Many people find it feels soothing from the first use. It supports barrier recovery with 14 days of consistent use. Results vary from person to person.

Three years ago, a friend introduced us to the founder. She had struggled with sensitive skin and scalp for years, and OLT became part of her daily routine.

We weren't sure at first. Our baby kept getting diaper rash, so we used OLT from Germany as part of our baby's care, with our doctor's advice. It became something we trust at home.

Later we learnt the founder is the scientist behind DMS skin barrier technology. With OLT, he set out to mimic the full structure of the skin's lipid layers.

For us, this is more than skincare. It's about families feeling comfortable in their own skin.

We ship within 24 working hours by GDex.

• West Malaysia: 2–7 working days (free)
• East Malaysia: 3–10 working days (+RM15 Sabah/Sarawak, +RM25 Labuan)
• Singapore: 3–10 working days (+RM25)

If your order doesn't arrive, we'll refund you in full. Damaged or wrong item? Tell us within 3 days with a photo and we'll replace it free.

Card, FPX online banking or GrabPay.

Take the Barrier Check for your child, ask your child's doctor, or chat with us on WhatsApp or email admin@zeitschild.my.